CASE STUDY

Using AI, a pharma client contains inventory cost overruns by achieving 95% accuracy in drug dosage predictions

industry_pharmaceutical

Business Case

The client was struggling with manual processes to predict the product inventory needed for their supply chain workflows. Each site had a team of experts who were responsible for the asset inventory management. The team used to manually determine and order the next product SKUs which then needed to be shipped from the nearest depot. The team was spending considerable time navigating through multiple databases and dashboards to monitor the inventory and then manually calculating the inventory of SKUs. i2e was mandated to digitalize the entire workflow, cut down manual work and use AI/ ML to optimize the inventory workflow.

Resolution

The team designed an ML solution capable of accurately recommending the product inventory for the globally distributed sites.

  • The first step was to eliminate the manual process of collating the information from multiple applications. The team chose an easy-to-scale data warehouse and chose to gather all the data from various sources into it as a single integrated database. The on-ground team saved considerable time which was otherwise spent collating data.
  • Next, the team chose an AI platform that supported good MLOps practices and trained the ML models, allowing for seamless deployment, monitoring, and management of the machine learning projects. These models were trained to analyze historical data and make accurate product inventory predictions for the future.
  • While predicting, the system was made agile enough to take into consideration complex scenarios which could affect inventory management.
  • Data science experts at i2e also trained the model to recommend the best available routes and the time taken for the product to get shipped to the site. This helped the client team to make an informed decision as to which route would be most viable considering the product’s expiration date.
  • The algorithm model was capable of analyzing and doing demand forecasting for interventions across the world.

Benefits

  • Accurate predictions eliminated the risk of excess order inventory.
  • The onsite team had a central system to get a bird’s eye view through a dashboard.
  • The best available transportation routes helped the on-site experts to take an informed decision.
  • Predictions were now based on the transit time vs the product expiry dates.


Challenges Overcame

  • Lack of large amount of historical data to train the ML model.
  • Investigating and cleaning mismatches in the historical data
  • Training the algorithm to make accurate predictions amidst many influencing factors.
  • Collaborating with the stakeholders of multiple applications to understand the previous process.

Results

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